Extensive Online Documentation in Cloud Hosting
If you have ordered your first cloud hosting package from our company or have migrated your website over to us, you’ll get familiar with our platform and our in-house created Hepsia Control Panel very quickly thanks to the fact that we have prepared a thorough web-based knowledge base where you can find all the information that you may ever need – both general info about the web hosting service as a whole and more concrete info about the different functions that you can use and the challenges that you can encounter. The articles themselves are available in two locations. The whole article archive is accessible via the Help section of the Control Panel. You can access articles that are dedicated to the different functions in each Control Panel section too. You can find out how to accomplish virtually everything, from creating an .htaccess file to managing a mailing list, and all the articles include elaborate guides, so you’ll never get disoriented due to an ambiguous text. Needless to say, in case you stumble upon a more specific obstacle and you cannot find anything about it in our knowledge base, you can get in touch with our tech support staff representatives 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers offer an extensive article archive where you can find any information that you may require about our web hosting services or about the Hepsia hosting Control Panel that we are using. We have prepared it based on the feedback that we have obtained from our clients over the years and, hence, our articles touch upon specific problems that you could encounter and present the very best means of repairing them, for instance getting an HTTP 500 error message or not being able to send e-mail messages from your computer even though you have the correct SMTP settings. The articles are available in each Control Panel section and you can examine them at any given moment. They can help you enhance your knowledge not only about our services, but also about the hosting service in general, as they include exhaustive guidelines and general info such as what file permissions or cron jobs are.