When your website hosting supplier offers live chat support, you are able to talk with a representative live and learn useful information or get a problem resolved timely. The main advantage of using chat compared to calling to talk to a live person is that you need just a computer with access to the world wide web, so you won't pay any rates in the event that you're in a different state or country. Furthermore, it is easier to copy and paste info like domain names, usernames or error messages i.e. details which are sometimes hard to provide to the other party over the phone. The live chat is also a faster solution to contact the hosting company's support team as compared to using a ticketing system. Last, but not least, when some issue requires a bit more time to be dealt with, you'll be able to do something else while you wait for support on the live chat, so you won't waste time - something that's not possible when you're on the phone.

Live Chat Support in Cloud Hosting

We supply a live chat support service for all Linux cloud packages that we offer and we will support you with almost everything live. In case you do not have an account with our company yet, we'll provide you with more info about the plans to help you to choose the most suitable package. If you are a current client, we are able to help you with any general or billing issue along with with a number of common tech issues, for example an e-mail address installation in a desktop email client. When you cannot call us for whatever reason or you're in some country where we do not have a local telephone number, the live chat is the best option to get in touch with us. Of course, some issues need longer time to examine and test, therefore you'll need to open a support ticket to our technicians, however, we can save you time and assist you with quite a lot of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

We have a live chat service that is accessible to all of our prospective and active clients. In case you are searching for a new hosting account, you're able to chat in real time to one of our agents and get more info about our semi-dedicated hosting so that you can select the best plan for your sites. In case you already own an account with us, we'll support you in a timely manner with general, billing and 1st level technicalmatters. Although in some cases you'll have to open a ticket since there are issues that can't be resolved through a live chat, we'll be able to assist you with numerous standard tasks, such as setting up an e-mail account in an e-mail client or forwarding one domain name to another. This way, you will take advantage of timely support and you will save a long time.