Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help section integrated into our Web Control Panel features a collection of help articles and commonly asked questions. Aimed at solving any common problem that you might stumble upon, they are contributed by our support team of proficient technicians.

  • Top quality support service
  • Instructional Videos

  • If you’d rather see how a task is executed or how an issue is sorted out, rather than just reading about it, then check out our compilation of step–by–step video tutorials. They address a variety of topics and will help you quickly understand how to work with the Web Control Panel.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 client support service with a 1–hour response guarantee. Our team of practiced customer service technicians will be online for you to answer all the queries that you may have. During off–peak times, an answer will be given in even less than twenty minutes.