1 hour ticket response
We are focused on giving a prompt and proper reply to each support ticket submitted by a customer. Our accomplished tech support engineers will examine your issue and will offer you the most efficient option. We offer a 1–hour response time guarantee for all tech support tickets. In fact, our average support ticket response time has proven to be 20 minutes.
A Top–Class Tech Support Service
We have a team of web hosting support engineers who will be happy to reply to all your queries every time you need help. The majority of our client service staff representatives have many years of experience in the Linux cloud packages arena, which suggests that you can always count on rapid and detailed answers to your inquiries.
An Intuitive Help Center Section
Integrated into the Web Control Panel is an easy–to–navigate Help Center, which features various information sources. You can search through a routinely updated knowledgebase featuring web hosting account administration articles and web site administration articles, watch the educational video tutorials or take a gaze at our F.A.Q. archive.