Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Response Guarantee

  • Each ticket that you send to our technical help and support staff will be replied to in about 60 mins. The popular questions are going to be answered as quickly as possible. Nonetheless, if the service question you have submitted requires the help of a licensed admin technician, we will forward the ticket to him and will let you know about the postponement.

  • Top quality support service
  • Expert Client Support Service

  • We’ll be on line for you 24 hours a day to give you advices and technical support and also to aid you with any problem that you could possibly stumble upon as you are working with your virtual server. We can easily support you with all installed in advance software applications, such as your Operating System, server administration panel (dependent upon the VPS type) and the Web Control Panel produced completely by our developers.

  • Intuitive help center
  • An Informative Help Section

  • Each section of the Web Control Panel that is available for free with your VPS features a built–in article base. You’ll see a number of comprehensive how to articles and reviews and a group of step by step video tutorials that illustrate all the necessary website supervision jobs. You can obtain them by simply clicking the Help or Video control keys in the top right corner of each Control Panel section.