Q: Why do I need to transfer my website? What does web site migration entail?
A: The website migration service that our company is offering is free (within a certain limit). We will transfer your web site(s) to our enterprise–grade cloud hosting platform without you having to do anything. We know from personal experience that swapping hosting providers can result in lost data and undesired downtime. For this reason, we’ll do all that for you for free!We have skilled administrators whose principal responsibility is to ensure that your website performs exactly as it did on your former web hosting platform. Our administrators are experts in migrating custom–made web sites, as well as web sites that are based upon popular applications like WordPress and Joomla™.
Q: How much time will the web site migration process take?
A: We try to carry out all website migrations as fast as possible. Even so, we don’t have a set time frame for website migrations. There are various aspects that you need to consider – the very size of your website and the workload of our website migration team, etc. We always try to perform each migration in less than 48 hours. With less sizeable websites, our staff usually manages to finish in under 24 hours.
Q: My personal privacy is important to me. What info do you require?
A: We do not collect any information that is personal. We’ll require, though, the login information for your current hosting account and the name of the site that you would like to migrate.
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will my website be unavailable during the transfer?
A: While we migrate your site, it will be available both in your hosting account with us and in your account with your previous hosting provider. After the migration is complete, we will make sure that everything is working properly and that the integrity of your content is not affected before informing you that the transfer is completed. After that, we will instruct you how to move the domain name over to your web hosting account with us and how to modify your DNS records.
Q: Will my current hosting provider need to provide any information/assistance?
A: Nope. We will never touch base with your web hosting provider about anything. They won’t be aware of the web site migration either.
Q: Which web hosting providers can you transfer web content from?
A: Yup. We support all conventional Linux–driven hosting platforms. We don’t support Windows–driven hosting platforms, since we don’t offer Windows hosting services ourselves.Furthermore, we do not support proprietary web site creation and administration interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.